Orders and Subscriptions
Can I cancel or amend my order?
You will have the option to cancel your order within your confirmation email. You may also contact our customer care team at [email protected].
How can I check the status of my order?
You will be sent a confirmation email with your tracking information once your order is dispatched.
I didn't receive my confirmation email. What do I do?
We automatically send order confirmation to the email address provided once your order is placed.
How can I cancel my subscription?
You can cancel your subscription by logging into your account:. https://www.champohaircare.com/account. Please ensure you are using the email address used to place your first order when logging into your account. Please note this will not cancel any
How will I know when my next subscription order is arriving?
You can view your next order date anytime by logging into your account:. https://www.champohaircare.com/account. Here you can view or update your next order date to suit you best. Once your subscription is processed and shipped we will also send you
Can I change my subscription delivery address?
You can edit your address anytime by logging into your account:. https://www.champohaircare.com/account. Should you need further help, please reach out to us at [email protected] with the new details at least 48 hours before your next order pro