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Are the products suitable for use with extensions?
We are happy to confirm that our products (aside from our Shampoo brush) are suitable for and have been tested on individuals with hair extensions.
Can I use the Lash Serum with lash extensions and lash lift?
We are happy to confirm that you can use the serum with lash extensions or after a lash lift.
What is the pH of Chāmpo products?
We are happy to confirm that all of our shampoos and conditioners are acid balanced, with a pH between 5.5 to 6.5.
Is Chāmpo suitable for men?
We are delighted to confirm Chāmpo is suitable for both men and women. GQ named our Pitta shampoo as a "Best Men's Shampoo for Thicker, Fuller Hair" and our Pitta growth serum as a "Best Grooming Item". We recommend taking our online Hair Quiz to fin
How can I find out more about a product?
You can learn all about our products on their individual product pages. If you have any other questions, our Customer Care Team would be delighted to assist you.
My product is a little different from what I can remember. Has the formula changed?
Our focus on natural ingredients means that we choose not to mask our products with artificial colour or synthetic chemical stabilisers. As a result, we do sometimes experience some colour and thickness variation.
Are the products safe to use if I have a nut allergy?
The full ingredients list for all of our products is listed on their product page on our website under "Formulated with" so you can see exactly what is included.
What ingredients are used in Chāmpo products?
We are pleased to confirm that all of our products are made from +98% naturally derived ingredients and are free from SLS, Parabens, Silicones, Synthetic fragrance, Phthalates, DEAs, MEAs, TEAs, GMOs, gluten and artificial colour.
What ingredients are in the Pitta growth serum?
Our Pitta growth serum is formulated with +98% naturally derived ingredients and are free from SLS, Parabens, Silicones, Synthetic fragrance, Phthalates, DEAs, MEAs, TEAs, GMOs and artificial colour.
Are you a vegan and cruelty-free brand?
All of our products are vegan and cruelty free, from ingredient sourcing to production. We do not conduct or commission animal testing of any of our formulations or ingredients, choosing instead to test the efficacy of our products via selected human
Is colour change of the products normal?
We choose not to mask our products with artificial colour or synthetic chemical stabilisers to guarantee a specific tone.
Can the products be used when pregnant or breastfeeding?
We can confirm our topical products are formulated from +98% naturally derived ingredients and are safe for use whilst pregnant or breastfeeding.
Are the products suitable for those with keratin treatments?
We are pleased to confirm that all of our products are made from +98% naturally derived ingredients and are free from SLS, Parabens, Silicones, Dimethicones, Synthetic fragrance, Phthalates, DEAs, MEAs, TEAs, GMOs and artificial colour.
I suffer with Psoriasis / Dermatitis. Can I use your products?
Unfortunately, we can’t offer specific recommendations for medical conditions like Psoriasis or Dermatisis. We strongly suggest consulting your doctor or dermatologist for personalised advice.