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You will receive an email confirmation once your order has been dispatched with your tracking number.For UK customers, you can use the following steps to provide additional instruction on your delivery. We are sorry but we are unable to do this on your behalf.Login to<a href="https://track.amazon.co.uk/" style="text-decoration:none;">&#xA0;https://track.amazon.co.uk</a>If you do not have an Amazon account, you can create one on the tracking site by clicking &quot;Create account&quot; in the top right corner of the page. You need to use the email address associated with your Champo order.If you already have an Amazon account with the same email, you can log in.After logging in, you can make changes to the delivery.For more information on each of these options and how to add delivery instructions, please visit<a href="https://ship.amazon.co.uk/help-v2/Tracking#Delivery-Instructions" style="text-decoration:none;">&#xA0;https://ship.amazon.co.uk/help-v2/Tracking#Delivery-Instructions</a>

To track your order please use the following links:

UK: Track here

EU: All orders initially shipped with Deutsche Post before being handed to your local delivery partner.

Track your order with our local delivery partners below:
Austria
Belgium
Den

How do I track my order?

Shipping and Delivery

What are your working hours?

How can I contact Chāmpo?

Customer Care Support and Chāmpo AI agent

Stay on one email thread

Contact Us

Can I cancel or amend my order?

How can I check the status of my order?

I didn't receive my confirmation email. What do I do?

How can I cancel my subscription?

How will I know when my next subscription order is arriving?

Can I change my subscription delivery address?

Orders and Subscriptions

When will my order arrive?

How much does shipping cost?

How long does shipping take?

Does Chāmpo ship to the Channel Islands or Scottish Highlands?

How do I change my delivery address after placing an order?

Will I have to pay taxes and duties on my order?

Where is Chāmpo shipped from?

How do I return my order?

When will I get my refund?

Do you offer refunds or exchanges?

Returns and Refunds

Are the products suitable for use with extensions?

Can I use the Lash Serum with lash extensions and lash lift?

What is the pH of Chāmpo products?

Is Chāmpo suitable for men?

How can I find out more about a product?

My product is a little different from what I can remember. Has the formula changed?

Are the products safe to use if I have a nut allergy?

What ingredients are used in Chāmpo products?

What ingredients are in the Pitta growth serum?

Are you a vegan and cruelty-free brand?

Is colour change of the products normal?

Can the products be used when pregnant or breastfeeding?

Are the products suitable for those with keratin treatments?

I suffer with Psoriasis / Dermatitis. Can I use your products?

How do I use Pitta growth serum?

How do I use the shampoo and conditioners?

How do I use the Weightless hair oil?

How do I use the Leave-in perfecting cream?

How do I use the Brow Serum

How do I use the Lash Serum?

How do I use the Pitta Hair Gummies?

How do I use the Flyaway Fix?

Product Usage

Are you a vegan and cruelty free brand?

Ingredients and Formulation

Product Guidance

What payments do you accept?

How do I unsubscribe or delete my account?

Can I pay by card?

My Account

How do I redeem my first order discount?

Where do I enter my discount code?

I forgot to use the discount code, can you apply this to my order?

My discount code isn't working

Promotions and Discounts

Press and influencer request

Do you have a store I can visit?

Other

Which range is best for me?

Where is Chāmpo based?

Is Chāmpo suitable for all hair types?

I'm in-between two ranges. What do you suggest?

Do you offer samples?

How can I best contact Chāmpo?

General

How do I track my order?Updated 2 months ago