Shipping and Delivery
When will my order arrive?
Our UK and international shipping windows can be found on our Delivery Information page. You will receive an email once your order is dispatched which contains information to track your order. If you have not received this email, we recommend check
How do I track my order?
To track your order please use the following links: UK: Track here EU: All orders initially shipped with Deutsche Post before being handed to your local delivery partner. Track your order with our local delivery partners below: Austria Belgium Den
How much does shipping cost?
All our UK orders are shipped using Amazon tracked service. Please see below for our delivery options:. UK Standard (2 business days) - £4.45. Free UK standard delivery on all orders over £35. All EU Chāmpo orders are shipped using Starlink Tracked S
How long does shipping take?
We aim to dispatch all UK orders within 48 hours after our order has been placed. Orders placed before 1pm Monday to Friday are dispatched the same day. Orders placed on weekends and after 1pm Monday to Friday are dispatched the following business da
Does Chāmpo ship to the Channel Islands or Scottish Highlands?
Unfortunately we are currently unable to ship to the Channel islands. We aim to deliver all Scottish Highlands orders within three business days. Orders placed before 1pm Monday to Friday are dispatched same day. Orders placed on weekends and after
How do I change my delivery address after placing an order?
We have a very small window for order amendments and cancellations. Once your order is dispatched, we are unable to amend your delivery address. Should you need to make amendments, we would suggest reaching out to our Customer Care team at info@champ
Will I have to pay taxes and duties on my order?
Our website prices cover duties and taxes, meaning your package will arrive at your door with no additional fees to pay. You can read more about our shipping policies on our Delivery Information page. Should you have any questions or concerns, please
Where is Chāmpo shipped from?
We are delighted to confirm we are a British brand and our products are made in and shipped from the UK.If you are ordering from outside the UK kindly note our website prices cover duties and taxes, meaning your package will arrive at your door with