Our Customer Care team is available Monday to Friday from 9am to 5pm (excluding Bank Holidays).

<p id="isPasted"><span style="color: rgb(0, 0, 0);">Our Customer Care team is available Monday to Friday from 9am to 5pm (excluding Bank Holidays).</span></p><p><span style="color: rgb(0, 0, 0);"><br>We aim to respond to all emails within 24 to 48 hours. Outside of these times, you can use our help centre to find the answer you are looking for.</span></p><p><span style="color: rgb(0, 0, 0);"><strong>Holiday Season:</strong></span></p><p><span style="color: rgb(0, 0, 0);">Please note, o<span style="text-decoration:none;" id="isPasted">ur Customer Care team will be working through the busy period to respond to all customer queries as quickly as possible. During this period, please allow 48 to 72 hours for a response. We appreciate your patience during this time.</span>&#xA0;</span></p><p><span style="color: rgb(0, 0, 0);">Our Ch&#x101;mpo AI agent is the quickest and easiest way to get help. If our AI agent can&apos;t solve your query, it will be escalated to our Customer Care team.</span></p>

What are your working hours?

Our Customer Care team is here to help you!

Please email us at info@champohaircare.com.

<p id="isPasted"><span style="color: rgb(0, 0, 0);">Our Customer Care team is here to help you!</span></p><p><span style="color: rgb(0, 0, 0);">Please email us at <strong>info@champohaircare.com</strong>.</span></p><p><span style="color: rgb(0, 0, 0);">Our team is available Monday to Friday 9am - 5pm (excluding Bank Holidays).</span></p><p><span style="color: rgb(0, 0, 0);">During peak season, it may take a little longer to respond to your email due to the higher volume of enquiries. We thank you for your patience during this time.</span></p><p id="isPasted"><span style="color: rgb(0, 0, 0);"><strong>Holiday Season:</strong></span></p><p><span style="color: rgb(0, 0, 0);">Please note, o<span style="text-decoration:none;">ur Customer Care team will be working through the busy period to respond to all customer queries as quickly as possible. During this period, please allow 48 to 72 hours for a response. We appreciate your patience during this time.</span>&#xA0;</span></p><p><span style="color: rgb(0, 0, 0);">Our Ch&#x101;mpo AI agent is the quickest and easiest way to get help. If our AI agent can&apos;t solve your query, it will be escalated to our Customer Care team.</span></p>

How can I contact Chāmpo?

Our Chāmpo AI agent is the quickest and easiest way to get help. If it can't solve your query, it will escalate it to our Customer Care team. Our Chāmpo AI assistant is continuously improving, though not fully perfected yet. We truly appreciate your

<p id="isPasted"><span style="color: rgb(0, 0, 0);">Our Ch&#x101;mpo AI agent is the quickest and easiest way to get help. If it can&apos;t solve your query, it will escalate it to our Customer Care team.</span></p><p><span style="color: rgb(0, 0, 0);">Our Ch&#x101;mpo AI assistant is continuously improving, though not fully perfected yet. We truly appreciate your patience as we continue improving it to better support you. In the meantime, our team is here to help make sure you get the right assistance.</span></p>

Customer Care Support and Chāmpo AI agent

We're working hard to come back to all queries as soon as we can, usually within 48 hours Monday - Friday (except on Bank Holidays).Please note, due to a higher volume of enquiries, kindly allow 48 to 72 hours for all queries to be responded to. To a

<div data-block="true" data-editor="5br0e" data-offset-key="ah6he-0-0" id="isPasted"><div data-offset-key="ah6he-0-0"><span data-offset-key="ah6he-0-0"><span data-text="true" style="color: rgb(0, 0, 0); font-size: 15px;">We&apos;re working hard to come back to all queries as soon as we can, usually within 48 hours Monday - Friday (except on Bank Holidays).</span></span></div></div><div data-block="true" data-editor="5br0e" data-offset-key="49hts-0-0"><div data-offset-key="49hts-0-0"><span data-offset-key="49hts-0-0" style="color: rgb(0, 0, 0); font-size: 15px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="5br0e" data-offset-key="2fk4v-0-0"><div data-offset-key="2fk4v-0-0"><span data-offset-key="2fk4v-0-0"><span data-text="true" style="color: rgb(0, 0, 0); font-size: 15px;">Please note, due to a higher volume of enquiries, kindly allow 48 to 72 hours for all queries to be responded to.</span></span><span data-offset-key="2fk4v-0-1"><span data-text="true" style="color: rgb(0, 0, 0); font-size: 15px;"> </span></span></div></div><div data-block="true" data-editor="5br0e" data-offset-key="ff52r-0-0"><div data-offset-key="ff52r-0-0"><span data-offset-key="ff52r-0-0" style="color: rgb(0, 0, 0); font-size: 15px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="5br0e" data-offset-key="41u9t-0-0"><div data-offset-key="41u9t-0-0"><span data-offset-key="41u9t-0-0"><span data-text="true" style="color: rgb(0, 0, 0); font-size: 15px;"><strong>To assist you as promptly as possible, please send only one message regarding your query. Sending multiple messages may affect your position in the queue. If you need to add details, you can always reply on the same email.</strong></span></span></div></div>

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