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Product Usage

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Are the products suitable for use with extensions?

We are happy to confirm that our products (aside from our Shampoo brush) are suitable for and have been tested on individuals with hair extensions. Hair extensions can be a fantastic way to enhance volume, length and overall confidence, but they also

Are the products suitable for use with extensions? copy

We are happy to confirm that our products (aside from our Shampoo brush) are suitable for and have been tested on individuals with hair extensions. We would recommend that you consult your care instructions as the method is equally important as the p

What is the pH of Chāmpo products?

We are happy to confirm that all of our shampoos and conditioners are acid balanced, with a pH between 5.5 to 6.5.

Is Chāmpo suitable for men?

We are delighted to confirm Chāmpo is suitable for both men and women. GQ named our Pitta shampoo as a "Best Men's Shampoo for Thicker, Fuller Hair" and our Pitta growth serum as a "Best Grooming Item". We recommend taking our online Hair Quiz to fin

How can I find out more about a product?

You can learn all about our products on their individual product pages. If you have any other questions, our Customer Care Team would be delighted to assist you. Simply email them at [email protected] and include the email address used to place

My product is a little different from what I remember. Has the formula changed?

As our formulations are made with extremely high levels of natural origin and do not include synthetic chemical stabilisers and preservatives, you may notice slight variance in colour or thickness. We’re happy to assure you that the formula and ingre

Are the products safe to use if I have a nut allergy?

The full ingredients list for all of our products is listed on their product page on our website under "Formulated with" so you can see exactly what is included. Some of our ranges utilise nut oils, such as macadamia nut. However, we cannot guarantee

What ingredients are used in Chāmpo products?

We are pleased to confirm that all of our products are formulated with extremely high levels of natural origin and are free from SLS, Parabens, Silicones, Phthalates, DEAs, MEAs, TEAs, GMOs, gluten and artificial colour. You can find more information

What ingredients are in the Pitta growth serum?

Our Pitta growth serum is formulated with naturally derived ingredients and are free from SLS, Parabens, Silicones, Synthetic fragrance, Phthalates, DEAs, MEAs, TEAs, GMOs and artificial colour.This bi-active, trichological serum includes Caffeine to

Are you a vegan and cruelty-free brand?

All of our products are vegan and cruelty free, from ingredient sourcing to production. We do not conduct or commission animal testing of any of our formulations or ingredients, choosing instead to test the efficacy of our products via selected human

Is colour change of the products normal?

We choose not to mask our products with artificial colour or synthetic chemical stabilisers to guarantee a specific tone. Because of their natural formulations, you may notice some variation in colour. Our products undergo stringent quality checks to

Can the products be used when pregnant or breastfeeding?

We can confirm our topical products are formulated from +98% naturally derived ingredients and are safe for use whilst pregnant or breastfeeding. Our ingestible products are formulated with high levels of essential nutrients so we recommend consultin

Are the products suitable for those with keratin treatments?

We are pleased to confirm that all of our products are made from naturally derived ingredients and are free from SLS, Parabens, Silicones, Dimethicones, Synthetic fragrance, Phthalates, DEAs, MEAs, TEAs, GMOs and artificial colour. As such, Chāmpo pr

I suffer with Psoriasis / Dermatisis. Can I use your products?

Unfortunately, we can’t offer specific recommendations for medical conditions like Psoriasis or Dermatisis. We strongly suggest consulting your doctor or dermatologist for personalised advice. For a sensitive scalp, you might find our Kapha range mor