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Promotions and Discounts

How do I redeem my first order discount?

We send an automatic email to everyone that subscribes to our newsletter containing a unique code. Sometimes our emails are filtered into spam or promotional folders so do check there if you haven't received it. If you haven't already subscribed, you

I didn't receive my Welcome code

We send an automatic email to everyone that subscribes to our newsletter containing a unique code. Sometimes our emails are filtered into spam or promotional folders so do check there if you haven't received it. If you are subscribed and you still ha

I forgot to apply my Welcome code

If you forgot to apply your Welcome code to your first order, kindly email our Customer Care team at [email protected] with your account details and order number. They’ll be able to assist you further.

My discount code isn't working

If your discount code isn’t working at checkout, we recommend checking the following:. Ensure you’re entering the code as it appears. Codes are case sensitive. Verify that the code hasn’t expired or been used previously. Ensure the code isn’t being u

I referred my friend but I didn't receive my 20% discount code

Referral Discount Code. A customer can gift a friend a 20% discount either by signing up to our Refer a Friend programme or  by gifting them a physical card which is included in some, not all, orders. The key difference between the two referral types